π Return & Exchange Policy
Customer satisfaction is important to us.
β Eligible for Return or Exchange
We accept returns/exchanges only if:
β Wrong Product Delivered
β Damaged Product Received
β Manufacturing Defect
β Return Not Accepted
We do not accept returns if:
- Customer doesn’t like the design
- Ordered wrong product
- Product used or damaged after delivery
- Product without original packaging
π₯ Mandatory Unboxing Video
To claim a return or exchange, a complete unboxing video is mandatory.
The video must:
- Start before opening the package
- Show shipping label
- Show package opening
- Clearly show the damaged/wrong product
Claims without an unboxing video may not be accepted.
π Return Request
Please contact us within 48 hours of delivery.