🔄 Return & Exchange Policy

Customer satisfaction is important to us.

✅ Eligible for Return or Exchange

We accept returns/exchanges only if:

✔ Wrong Product Delivered

✔ Damaged Product Received

✔ Manufacturing Defect

❌ Return Not Accepted

We do not accept returns if:

  • Customer doesn’t like the design
  • Ordered wrong product
  • Product used or damaged after delivery
  • Product without original packaging

🎥 Mandatory Unboxing Video

To claim a return or exchange, a complete unboxing video is mandatory.

The video must:

  • Start before opening the package
  • Show shipping label
  • Show package opening
  • Clearly show the damaged/wrong product

Claims without an unboxing video may not be accepted.

📅 Return Request

Please contact us within 48 hours of delivery.